News
Generational Differences During the Recruiting Process: Should You Be Concerned?
When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. There are age differences as well. Each generation that enters the workforce brings with it its own unique perspectives and values. These differences between members of generational groups in the hospitality workplace call for new…
Read MoreBuilding Up Your Staff for Hiring Season
Building Up Your Staff for Hiring Season: Strategies for Successful Finding, Interviewing, and Onboarding Candidates Hiring for hospitality businesses is always a challenge. With the onset of the pandemic, the mass exodus of hospitality workers, and inflation, finding qualified candidates can be difficult. Now, ramping up for the hiring season just added another dimension. But…
Read MoreNeed a Change? Tips for Relocating Your Hospitality Career
The world of hospitality is an exciting one for several reasons. One is that once you get your feet wet working in hospitality, you tend to get the “bug.” That means you get a thrill from the work and the sometimes fast, and chaotic pace of the environment. Another reason is that there are so…
Read MoreIs Guest Loyalty Overrated?
Loyalty of a hospitality business customer has been recognized as the dominant factor in the success of the firm. But with so many brands and properties competing against each other, this can be difficult. Hotels want guests to stay more than once and casinos and restaurants depend on repeat customers for their survival. Guest loyalty used…
Read MoreWhat Makes Your Company Unique?
Marketing and advertising is the cornerstone of every hospitality business. Playing no small role in marketing endeavors is hospitality branding. Hospitality branding is more than a company logo on stationary, signage, menus and even napkins. It’s also more than the name of your company. Branding is creating an identity that speaks to who you are.…
Read MoreThe Ronald McDonald House Charities Challenge
Gecko Giving Back: The Ronald McDonald House Charities Challenge The Ronald McDonald House Charities (RMHC) helps to provide stability and vital resources to families around the world. Since 1974, RMHC has positively impacted millions of families by alleviating some financial burdens for families with sick children. RMHC has over 685 programs in 60 countries and…
Read MoreImportance of Building a Successful Team
The hospitality industry is a fast-paced industry. Changes in the economy and the industry have increased the importance of building quality teams. It is so important to create effective teams to ensure everything gets done efficiently. Creating successful teams takes time and energy, but once in place, they provide increased performance and productivity. What is…
Read MoreFranchise Business Connect and Direct: Part 3
Business problems are usually people problems. Unfortunately, many Franchise owners spend most of their time struggling with people problems. So, curating a dream team that can execute your business strategy requires prioritizing your people problems. It also requires a specific skill and mindset. The manager training concept of Connect and Direct is both a skill…
Read MoreNasty Inflation: Affecting the Hospitality Industry
Undoubtedly, rising inflation impacts practically every business in every industry though some are more severe than others. The greatest impact is to particularly small businesses in the food, restaurant, and other hospitality sectors. Not only are hospitality businesses dealing with rising prices from vendors, they are also doling out more for labor. Fighting Inflation Labor…
Read MoreChanging Jobs? How to Give a Notice Without Burning Bridges
It’s been said that no one likes change except a baby with a wet diaper, but change can be good. According to the latest available data, the average person changes jobs 12 times in their lifetime. It’s even more frequent for the hospitality industry: workers stay on average 2.3 years before changing. The word “quitting”…
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