News
Importance of Building a Successful Team
The hospitality industry is a fast-paced industry. Changes in the economy and the industry have increased the importance of building quality teams. It is so important to create effective teams to ensure everything gets done efficiently. Creating successful teams takes time and energy, but once in place, they provide increased performance and productivity. What is…
Read MoreConnect and Direct: Part 3
Business problems are usually people problems. Unfortunately, many business owners spend most of their time struggling with people problems. So, curating a dream team that can execute your business strategy requires prioritizing your people problems. It also requires a specific skill and mindset. The manager training concept of Connect and Direct is both a skill…
Read MoreNasty Inflation: Affecting the Hospitality Industry
Undoubtedly, rising inflation impacts practically every business in every industry though some are more severe than others. The greatest impact is to particularly small businesses in the food, restaurant, and other hospitality sectors. Not only are hospitality businesses dealing with rising prices from vendors, they are also doling out more for labor. Fighting Inflation Labor…
Read MoreChanging Jobs? How to Give a Notice Without Burning Bridges
It’s been said that no one likes change except a baby with a wet diaper, but change can be good. According to the latest available data, the average person changes jobs 12 times in their lifetime. It’s even more frequent for the hospitality industry: workers stay on average 2.3 years before changing. The word “quitting”…
Read MoreLearn to Lead: The Top 5 Podcasts Every Business Leader Should Listen To
It’s been said that leaders are born and managers are made, but that’s not the total truth. Anyone can learn to be a good, and even great leader. The first step is to have passion, a desire to lead. The next step is to learn from those who have succeeded in being great leaders. There…
Read MoreConnect and Direct: Part 2
Managers manage processes and the people who execute those processes. The organization sets goals and the manager is tasked to accomplish those goals through others. If it was only that simple. The truth is that most supervisors are unequipped to create a cohesive, productive team. The proof is in the numbers: 70% of the workforce…
Read MoreCoping and Rebounding: The Ultimate Guide to Handling Job Rejection
Job hunting can be a stressful event. All of the company research, prepping for interviews, and being put on the hot seat can take its toll. Adding to the stress is when after all of the hard work is put in, you receive a rejection notice. It’s nerve-racking and upsetting, and can throw one’s world…
Read MoreThe Gender Wage Gap: It’s Still a Thing!
Gender diversity and the status of women in the hospitality industry has been a concern for business leaders for years. And for good reason. Still today, there is a gap in pay between men and women. It’s a sad state of affair considering that women make up a large portion of the hospitality workforce. In…
Read MoreFranchise Owner Spotlight: Jeremy Nichols
After hitting some rocky roads during the pandemic, franchising is making a comeback. According to the International Franchise Association, 17,000 franchise locations will be added throughout 2022. That’s because more and more people are realizing franchises offer a unique mix of low risk and high reward. Franchising has been described as a business with training…
Read MoreNegotiating a Pay Raise: A Smarter Approach to Talking Your Way to More Money
We could all use more money in today’s high inflation environment. But getting that pay raise doesn’t always come out of the blue. Managers and supervisors aren’t jumping at the chance to give you a raise for all your hard work. It’s not that they are stingy or mean, (although they might be). It’s typically…
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