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The higher you move up in management the more varied the job interview process will be. When you are looking for an entry level job the focus will be on your communication skills, attitude, education, and priorities. Traditional Job Interview This type of interview looks at your basic skills. Can you get along with people?… Read more »

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3-Ways-to-Get-Extra-Tips-This-Holiday-Season

Tipping is an important way to supplement the income of hospitality industry workers. From the hotel concierge, housekeeping, and bellman, to the valet and restaurant server, tipping is an accepted and important part of the service industry. Each of these roles requires a certain amount of hustle, as well as strong customer service and attention… Read more »

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Past behavior is the most accurate predictor of future performance. This is the premise of the behavior job interview.  If you are a mid level manager or higher you’ve been subject to a behavior interview. It has been around since the 1970s, but surprisingly few managers are able to successfully maneuver this part of the… Read more »

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Should-You-Offer-Paid-Hospitality-Internships

Internships are an important way of giving back to students seeking to improve their resume skills before leaving college or high school. It’s also a great way to proactively fill a recruiting funnel for down the road. But interns are labor-intensive additions to your hospitality team, typically requiring closer oversight than a working adult with… Read more »

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STAR Behavior Job Interview- Situation, Task, Action, Result. This strategy is designed to help candidates successfully manage the behavior job interview. Competency-focused questions start with specific phrases such as “Tell about a time when…” and “Share an example where…”. This is the one part of a job interview where you are expected to pre-formulate your… Read more »

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4-Tips-For-Dealing-With-A-Difficult-Boss

Eventually, most employees encounter a difficult boss. In fact, half of all adults have quit a job to get away from a superior to improve their quality of life. “Difficult” can mean many things: a micromanager, hothead, poor communicator, someone with lousy interpersonal skills, someone unconstructively or excessively critical, someone who openly shows favoritism, someone… Read more »

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This is the part of the job interview where a restaurant manager can practice. A restaurant manager knows the basic questions they will ask, Team Work and Leadership. The job interviewer will ask you ‘how’ you solved problems. This isn’t the place to talk about your education or mentorships. It isn’t the time to talk… Read more »

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The Most Challenging Restaurant Industry Technology Trends of 2018

Every industry is being revolutionized by evolving and newly emerging technologies these days. Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. While some technologies get cheaper over time, many introduce new costs that restaurants with notoriously thin… Read more »

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Managers are always working towards a better job. Your employer knows this, even when they are hiring you. The hospitality industry is no different, but being careless can stall, or ruin your career. There are mistakes that can keep you from reaching a six figure income, or breaking out of the entry level management positions…. Read more »

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Feeling Burned Out? Try These Tips for a Better Work-Life Balance

“Burnout” isn’t a particularly scientific term, but it’s definitely a real condition. It’s a form of deep-seated exhaustion that can result from a prolonged high-stress situation if the stress isn’t effectively managed. For example, there’s “caregiver burnout,” which affects people caring for a disabled or terminally ill loved one. But probably the most common form… Read more »