News & Events

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The hospitality industry has changed. Technology and the speed in which we live has created changes in the way we run our hospitality businesses. The rise of the millennial population has created new demands on how we provide service to our guests. Additionally, new startup companies like Airbnb have forever changed our business. Here are… Read more »

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Millennials just surpassed Baby Boomers as the largest population cohort in the United States. Pew Research reports that one in three of our workers is now between the ages of 21 to 36. That’s 56 American workers just waiting for you to reach out, hire, and retain them. But will the same techniques that attracted… Read more »

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If you knew how much the highest-paid hospitality workers made, you might want to give up your day job. It’s true that hospitality staff and executives have great working environments that are lively, fun and certainly lucrative. But it’s the restaurant industry that has gotten a lot of attention lately, with shows like Top Chef… Read more »

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How many times have you done your best to recruit a candidate, only to have them walk away from the job offer? Say you’ve developed a good relationship, checked out their social media profile, checked references, made your best offer … and still lose the candidate to another company. It’s a competitive world out there… Read more »

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Gaps in employment on your resume can be a deal-breaker. You know the expression, “It’s always easier to find a job if you have a job”? Unfortunately, it’s generally true that employers frown upon employment dates that aren’t consecutive. This article will give you some tips for how to cover the gaps in a resume,… Read more »

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The National Association for Catering & Events (NACE) is a professional organization for event and catering specialists. NACE has been around for more than 60-years and has over 40 chapters and 3,500 members.  Each year they host an annual conference. In 2019, the event was held in Cincinnati, Ohio. Gecko Hospitality was pleased to attend… Read more »

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Grin and bear it. We’ve all had to force ourselves to get along with a co-worker we don’t like but have to work alongside. It may be the person is overbearing or just somehow rubs you the wrong way; no matter what the problem is, you like the job and want to do the work…. Read more »

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Managing a hotel staff in the hospitality industry can be one of the most challenging parts of the job. The job requires organization, people skills and stamina, but if you do it well, it can be both financially lucrative and personally fulfilling. Here are some of our best tips for managing the challenges that come… Read more »

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Most everyone understands that bartenders do more than pour and mix. Have you ever met a surly bartender? Probably not, because most bartenders know they serve an important customer service and business ambassador role when they’re behind the counter. That makes their ability to hold quick and fun conversations with patrons really important to leaving… Read more »

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Trust is relevant to all relationships, and that includes the one between an employer and their employee. Without it, there’s a lot of dysfunction. If a manager doesn’t trust their workers, they may micromanage and second-guess them. If an employee doesn’t trust their employer, chances are high they will leave or be so unmotivated the… Read more »