News & Events

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As the weather turns cooler in much of the country, it’s a signal for retailers to start advertising for holiday seasonal jobs. But the hospitality field also has seasonal workers during the holidays. As families come into town or go shopping, occupancy at resorts and hotels increases. Holiday parties increase the use of meeting spaces… Read more »

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You’ve probably heard about the increasing popularity of computer automation for automated tasks. There are all kinds of articles that ask a basic question, “Will the computers take my job?” For hiring teams, there is a fine line between the human touch required during the hiring process and automating basic tasks to streamline productivity. This… Read more »

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Gecko Hospitality, one of North America’s premiere recruiting firms that connects top talent and companies within the hospitality and restaurant industries, announced the kickoff of its annual “Turkeys for Tots” fundraising drive. “The number of people — especially children — who experience daily food insecurity in our area is astounding,” said Robert Krzak, President, Gecko… Read more »

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The days of staying in one job for more than a year or two are over. For this, we can truly place some blame on millennials, who Gallup calls “The job-hopping generation.” These youthful workers, born between 1980 and 1996, have proven themselves to be the generation most likely to switch jobs. What makes workers… Read more »

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Addressing the issue of technology upgrades in your hotel is a touchy and controversial topic. Your customers expect the ease and convenience of modern technology in your hotel. But the capabilities of the software we use frequently evolve. This could lead to higher expectations from customers expecting the most modern IT capabilities. This should be… Read more »

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A recent report from the American Hotel and Lodging Association (AHLA) shows that the hospitality industry is doing a nice job of promoting from within. It states that industry employees “have been provided with significant opportunities for upward mobility and promotions, with no limitation on how far they can go.” This is good news for… Read more »

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There’s one thing that’s harder than running a hotel and that’s trying to maintain work-life balance while you’re doing it. Hotels run 24/7 and hotel managers are responsible for what happens under their roof during that time. Since the job can be all-consuming at times, finding a way back to real life is can be… Read more »

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Bad news always travels faster than good, which is why a poor online review of your restaurant can do some damage. You may not even feel the review is accurate, however, it still may negatively affect your business. What’s the best way to deal with a bad restaurant review? Is it worth trying to recover… Read more »

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The hospitality industry has changed. Technology and the speed in which we live has created changes in the way we run our hospitality businesses. The rise of the millennial population has created new demands on how we provide service to our guests. Additionally, new startup companies like Airbnb have forever changed our business. Here are… Read more »

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Millennials just surpassed Baby Boomers as the largest population cohort in the United States. Pew Research reports that one in three of our workers is now between the ages of 21 to 36. That’s 56 American workers just waiting for you to reach out, hire, and retain them. But will the same techniques that attracted… Read more »