News & Events

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In any industry, striving for customer loyalty is central. And earning that loyalty depends strongly on the customer experience. For hotels, resorts and other businesses in the hospitality sector, delivering exceptional customer experiences is essential to earning repeat patronage, personal referrals and word-of-mouth marketing. Retaining customers is generally easier and more cost-effective than winning new… Read more »

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The job interview is the most frustrating for a hospitality candidate. The hospitality management candidate is faced with one infuriating road block after another when they prepare for a job interview. Let’s take the housekeeping directory. They need to dress to impress for the job interview. By the time they are in a suit and… Read more »

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You’ll probably experience all sorts of relationships with people at work. Some drive your creativity or productivity, some become genuine friendships, and some may be less than pleasant. But it’s important to learn to work with everyone around you, and the relationship with your boss is undoubtedly one of the most significant. It’s just a… Read more »

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There are dozens of articles online that help managers in their job hunting journey and writing a resume. Gecko Hospitality has entire sections on career development and career coaching to help their candidates and recruits build a more effective team. But more important, mangers need to cover several different sections of their resumes to prevent… Read more »

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Blockchain is a term that’s thrown around a lot these days, usually in articles about how this new technology is poised to revolutionize a particular industry. Well, here’s another one. Blockchain technology offers great potential to improve transparency, security, trust, convenience, and operations in the hospitality and travel industries, to the benefit of hotels and… Read more »

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2018 Oregon Restaurant & Lodging Association Convention Gecko Hospitality This year we are proud to announce our presence at the Oregon Restaurant & Lodging Association Convention. Gecko Hospitality has a long standing with many groups and associations across North America, and this adds one more!   One of our top recruiters, Michael Chamberlain-Torres, had the… Read more »

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As a career coach, it amazes me how many managers do not know how to write a resume. They don’t know what information they need to present to the job interview professional. I often coach managers and have found some interesting mistakes that they repeat. Here are some ways that your resume can cost a… Read more »

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Conferences for hotel and hospitality professionals are an excellent way to keep current on — and even a step ahead of — new developments relating to industry trends, technologies, guest expectations, sales and marketing, and more. If you’re a career hotel staffer, or you’re looking to break into a management or other senior-level positions, attending… Read more »