Service Manager

Location: Gastonia, NC

Salary: 55k/year - 60k/year

Posted Date: 08.27.2026

Employment Type: Permanent

Job ID: 3661720

Job Description


FOH Restaurant Manager | Up to $60K + Bonus

Location: Gastonia, NC

Position: Service Manager – Front-of-House Leadership

Compensation: Up to $60,000 DOE + Bonus + Benefits

Status: Immediate Opening


We are hiring an experienced Service Manager in Gastonia, NC for a high-volume, full-service restaurant.

This Service Manager job in Gastonia, NC is ideal for a hands-on Front-of-House leader who thrives in a fast-paced environment, elevates the guest experience, and develops high-performing teams.


If you are searching for Service Manager jobs in Gastonia, NC, FOH Manager roles, or an opportunity to advance your restaurant leadership career, this is an excellent opportunity with a respected and growing restaurant group.

About the Service Manager Role


This Restaurant Service Manager position in Gastonia, NC offers the opportunity to lead Front-of-House operations in a high-energy, guest-focused environment.


You will take ownership of:

  • Guest experience and service standards
  • FOH team development and performance
  • Beverage operations and cost controls
  • Daily execution and operational consistency

This is a floor-driven leadership role with strong visibility and excellent growth potential.


Service Manager Responsibilities

  • Oversee all Front-of-House operations in a high-volume restaurant
  • Train, coach, motivate, and develop a high-performing service team
  • Drive guest satisfaction, retention, and hospitality excellence
  • Manage liquor inventory, beverage costs, and compliance
  • Create engaging guest experiences, promotions, and events
  • Lead hiring, onboarding, scheduling, and performance management for FOH employees
  • Maintain food-safety standards and operational consistency
  • Provide ongoing performance feedback and leadership development
  • Resolve guest concerns professionally and effectively
  • Partner with the management and culinary teams to improve overall performance


Service Manager Qualifications

  • At least two years of experience as a Service Manager, FOH Manager, or Restaurant Manager
  • A background in high-volume, full-service restaurant operations
  • Strong leadership, coaching, and team-development skills
  • A proven ability to drive guest satisfaction and operational performance
  • Knowledge of liquor laws, food safety, inventory, and cost controls
  • Excellent communication, organization, and problem-solving abilities
  • A genuine passion for hospitality and memorable guest experiences
  • Flexibility to work evenings, weekends, and holidays as needed


Compensation and Benefits

  • Base salary up to $60,000, depending on experience
  • Monthly profit sharing and annual incentive opportunities
  • Medical, dental, and vision benefits available after 30 days
  • 401(k)
  • Tuition reimbursement up to $5,250 annually
  • Paid time off
  • Parental leave and fully paid maternity leave
  • Flexible scheduling structure designed to support work-life balance


Why This Service Manager Job in Gastonia, NC Stands Out

  • High-volume restaurant with strong operating systems and culture
  • Growth-focused company with clear advancement opportunities
  • Leadership position with a direct impact on the guest experience
  • Supportive, team-driven working environment
  • Long-term career growth within an expanding organization
  • The opportunity to lead from the floor and be recognized for your results


Apply for This Service Manager Job in Gastonia, NC

If you are a driven Service Manager ready to lead from the front and grow your restaurant career in Gastonia, apply today.


Apply now or send your resume confidentially to:

kimber@geckohospitality.com

All inquiries will be handled with complete confidentiality.


Referral Opportunity

Know a strong Front-of-House leader? Referrals are always welcome for Service Manager jobs in Gastonia, NC.

Send referrals to: kimber@geckohospitality.com


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