Assistant General Manager – Full-Service Dining (Fast-Track to GM)

Location: Richmond, Virginia

Company Overview

We are a premier hospitality group in Richmond, Virginia, operating a highly successful full-service restaurant with no bar operation. By focusing 100% of our resources on exceptional culinary execution and guest service, we deliver operational solutions that consistently drive industry-leading results. We believe in investing in our management teams and building inclusive cultures. Currently, 85% of our General Managers are promoted directly from within our ranks.

"The structured training and operational focus here gave me the exact tools I needed to step into a General Manager role in under a year." – Current General Manager

Job Summary

We are actively seeking a dedicated Assistant General Manager to lead our daily operations. This is a full-time role structured around a predictable 45-hour workweek, giving you the balance you need while advancing your career. You will partner directly with the General Manager to oversee team performance, optimize service workflows, and maintain our high standards of hospitality. For the right professional, this position serves as a fast-track pipeline directly to the General Manager role.

Responsibilities

• Direct daily floor operations to ensure a seamless and high-quality dining experience for every guest.
• Implement workflow solutions to optimize table turn times and enhance overall team productivity.
• Train and mentor front-of-house and back-of-house team members, fostering an inclusive, collaborative, and safe work environment.
• Manage critical financial metrics, focusing on labor scheduling and inventory controls to drive profitability.
• Resolve guest concerns quickly and professionally to maintain our exceptional satisfaction ratings.
• Execute daily administrative tasks, including shift reporting, compliance tracking, and staff development plans.

Qualifications

• Demonstrated restaurant management experience in a full-service, fast-casual, or QSR-style restaurant environment.
• Proven track record of finding operational solutions and improving team retention.
• Strong financial acumen, with direct experience managing labor costs and inventory.
• Excellent communication skills with a proven ability to lead and motivate diverse teams.
• A strong commitment to maintaining brand standards and delivering top-tier hospitality.

Benefits

• Structured 45-Hour Workweek: We respect your time and provide a highly manageable schedule.
• Comprehensive Benefits: Full medical, dental, and vision insurance coverage to support your health and well-being.
• Fast-Track Promotion Plan: A clear, metric-driven path to advance to General Manager.
• Paid Time Off: Generous vacation and wellness days.
• Professional Development: Ongoing operational coaching and leadership training.
• $60,000 base plus bonus

How to Apply

Take the next step in your hospitality career and join a company that values your experience and growth. To learn more about the role and begin the application process, please send your resume directly to tombull@geckohospitality