Posts Tagged ‘Hospitality Industry’
Negotiating a Pay Raise: A Smarter Approach to Talking Your Way to More Money
We could all use more money in today’s high inflation environment. But getting that pay raise doesn’t always come out of the blue. Managers and supervisors aren’t jumping at the chance to give you a raise for all your hard work. It’s not that they are stingy or mean, (although they might be). It’s typically…
Read MoreCustomers Are Tipping Less: Here’s Why
Americans are tipping less than they did during the pandemic. This is according to a survey of 2,610 adults about their tipping habits in May 2022, by CreditCards.com. This shouldn’t come as a big surprise. Inflation is hovering around 8%, and gas prices averaging $5 per gallon, doesn’t help. And let’s not leave out the…
Read MoreAugmented Reality: Making Your Facility Fit For the Jetsons
George and Jane Jetson had a lot of automated gadgets in their home and George’s workplace. These tools seemed to keep things running smoothly and efficiently. Fast-forward about 60 years and the Jetson’s fantasy has become reality. The use of advance technology like artificial intelligence (AI) and augmented reality (AR) is changing the way businesses…
Read MoreWould You Like to Build a Pool of Talent? Here are 5 Ways to Make It Happen
Finding and keeping good employees is challenging in today’s competitive environment. Unfortunately, the hospitality industry is in a drought—talent-wise. There’s been a mass exit of workers and rekindling those relationships is difficult. Although there are numerous strategies one can take to attract good employees, the effort needs to be continuous. There needs to be a…
Read MoreStaffing Issues in the Wake of the Pandemic: How has it Influenced Customers?
Holding onto employees has always been an issue for most hospitality businesses. However, restaurants have probably suffered the most from the loss of staff. A survey by the National Restaurant Association reveals that half of all restaurants expects staffing to be their greatest challenge. With staff still leaving in droves, the situation is worsening. Although…
Read MorePoor Customer Service: Lack of Staff is a Poor Excuse
A recent survey revealed that 55% of the workforce in the US have left their former jobs. Because of this, the term Great Resignation has become a part of our common language today. It is is currently impacting all aspects of peoples’ personal lives and business performances. And when so many workers leave a business,…
Read MoreThis is Not Your Daddy’s Golf Experience!
Golf courses are always looking for innovative ways to attract new golfers. They want to help grow the game and bring in new business. But traditional marketing and branding doesn’t bring in the masses. It takes innovative and creative strategies to lure in the golf purists as well as the novices to golf. The new…
Read MoreFinally! A Solution for Your Staffing Dilemma
A recent report from the US Bureau of Labor Statistics reveals that employment in leisure and hospitality continued to increase. The US saw a gain of 112,000 in March, 2022. However, employment in leisure and hospitality is still down by 1.5 million since February 2020. Finding candidates to work in the hospitality industry is still…
Read MoreSchool’s Out for More Than the Summer: Why Enrollment is Down in Hospitality Programs
Less people are enrolling in college today. In fact, more than one million fewer students are enrolled in college now than before the pandemic. And they are not just postponing their education. According to the National Student Clearinghouse, of the 2020 high school graduates who chose not to go to college, only 2% ended up…
Read MoreFrom the Great Resignation to the Great Regret
Why Accept the New Job? Many of those who jumped ship in 2020 and 2021 for greener pastures, are finding that their new position isn’t what they hoped for. Some of the reasons why the great resignation turned into the great regret is because: Job seekers don’t ask the right questions during an interview process-They…
Read More