Location: Western North Carolina

Position Type: Full-Time, Exempt

Reports To: Assistant General Manager

Executive Summary

Are you a visionary hospitality leader with a passion for culinary excellence and premium guest experiences? A premier, member-based resort destination in the beautiful mountains of North Carolina is seeking a dynamic Director of Food & Beverage.

In this pivotal leadership role, you will oversee the strategic direction, operational coordination, and financial performance of a diverse culinary portfolio, including three distinct restaurants, multiple high-volume banquet and wedding venues, seasonal outlets, and exclusive member events. If you are a strategic thinker who thrives on elevating service standards, mentoring teams, and driving revenue innovation, we want to hear from you.

Essential Job Functions

As the Director of Food & Beverage, you will hold full Profit & Loss responsibility for the department and champion a culture of hospitality excellence. Key responsibilities include:

• Culinary & Operational Leadership: Partner closely with the Executive Chef to design, cost, and execute innovative menus across all dining rooms, bars, and banquet operations.

• Quality & Safety Assurance: Maintain flawless quality standards by inspecting food preparation areas, enforcing strict sanitation guidelines, and monitoring safe food-handling practices.

• Strategic Growth & Marketing: Set the creative vision for all food and beverage outlets. Develop revenue-driving strategies and collaborate with marketing teams to boost venue presence and engagement.

• Inventory & Vendor Management: Order all alcoholic beverages through licensed distributors, manage internal beverage transfers, and maintain strict inventory controls for all supplies and equipment. Negotiate with vendors to ensure competitive pricing.

• Team Development: Recruit, train, mentor, and evaluate a high-performing hospitality team. Establish and regularly facilitate comprehensive service, hospitality, and alcohol-safety training programs.

• Guest & Member Relations: Maintain a strong, visible presence across all outlets to proactively track satisfaction, resolve complaints swiftly, and build lasting rapport with members and guests.

• Financial Stewardship: Prepare departmental operating budgets, evaluate competitor pricing, analyze processes for efficiency, and recommend capital improvements to maximize profitability.

Candidate Requirements & Qualifications

Background & Experience:

• A four-year degree or culinary arts program certificate is highly preferred.
• Minimum of four (4) years of food & beverage management experience with direct P&L responsibility.
• Proven track record managing operations across multiple restaurant concepts and large-scale event venues (including weddings and banquets).
• Experience in a resort or member-based hospitality environment is strongly preferred, alongside a history of steady career progression.

Skills & Core Competencies:

• Outstanding interpersonal, organizational, and administrative skills.
• Strong proficiency in budgeting, scheduling, planning, and data-driven problem-solving.
• Exceptional communication skills with the ability to build rapport with property owners, guests, and vendors.
• Proficiency with Microsoft Word and Excel is required. (Experience with Club Management Software, such as Northstar, is a major plus) .
• Flexibility to work a hospitality schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to regularly communicate clearly and professionally with others.
• Capability to endure long periods of standing, walking, or sitting in hot or humid environments.
• Occasional lifting, moving, or carrying of objects weighing up to 25 pounds without assistance.
• Ability to bend, twist, stoop, and reach overhead or below the knees.
• Possession of a valid driver’s license to operate a vehicle for on-property duties.

Compensation & Benefits

We offer a competitive compensation package designed to support your well-being and professional growth, including:

• Comprehensive Health, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Generous Paid Time Off (PTO) and Paid Holidays
• 401(k) Retirement Plan with Company Match