News
The Las Vegas Job Market is Booming!
After the pandemic news that shocked the US in 2020, the country, and particularly the hospitality industry, was in turmoil. Loss of jobs, businesses closing and a almost complete shutdown of travel negativity impacted the industry. One of the hardest hit was Las Vegas. But staying true to its reputation of succeeding when others would…
Read MoreFinally, Good Industry News: Hotels and Country Clubs Ramping Up for Busy Season
In a world of what seems to be a lot of doom-and-gloom news for the hospitality industry, there is now some good news. Both the country club and hotel segments of the industry are showing signs of increased business. This glimmer of hope for the industry is welcomed news as we enter into the busy…
Read MoreThe Truth About Great Customer Service
Everyone knows that good customer service is paramount to success in the hospitality industry. Many businesses in this industry offer good customer service to their patrons. They say “Please” and “Thank you” and “It’s my pleasure,” but does it make a dent in the company’s bottom line? Does it get customers coming back? Does it…
Read MoreEmployees Are Resigning at Record Pace: Here’s What You Can Do About It
No one wants to be the bearer of bad news. We have enough of that going around today. But as a business leader in the hospitality industry, you need to know that not only is it very difficult to find good employees, but the ones you have may be resigning. According to a October 2021…
Read MoreKeeping the Good Ones: How to Hang On to Your Star Employees
For various reasons including a major pandemic, too much incentive money to stay home and the desire to seek other opportunities, it has been difficult to find job candidates. Moreover, once you find them, the next challenge is finding a way to keep them—especially the star employees. Retaining Star Employees It is a known fact…
Read MoreKey to Filling Critical Positions and Reducing Turnover
Hiring Candidates with Transferable Skills We all know that during the Covid pandemic many people lost their jobs. And then after what we thought was the end of the pandemic, employers couldn’t find qualified workers. In fact, many in the hospitality industry could not even find warm bodies. Whether due to government incentives to stay…
Read MoreWhy Hospitality Workers Won’t Be Returning to Their Jobs
The first recovery from the pandemic gave optimism and hope for a brighter future for hospitality workers. Then the Delta variant hit. But still the industry is showing signs of growth if only in starts and stops. Now comes the fun part: getting hospitality workers back to their pre-pandemic posts. This can be quite challenging.…
Read MoreVaccinations: Should You Mandate Your Employees?
Vaccinations: Should You Mandate Your Employees? One of the most controversial topics today is the mandate of COVID vaccinations. For those on the side of mandating, their argument is that it will help slow down the spread of Covid-19 and its variants. On the other side are those who believe they should have a say…
Read MoreHow Artificial Intelligence Has Impacted the Recruiting Industry
With the increased demand for quality employees, recruiters are having to step up their game. Sifting through resumes and job applications is very time consuming and only helps to weed out the unqualified. Add to the mix job candidates that are becoming more selective in the roles they will choose, and the recruitment challenges only…
Read MoreFive Steps for Attracting Candidates to Your Business
Attracting candidates in today’s almost-post-Covid environment is difficult. Restaurants, hotels, movie theaters, and others in the hospitality industry are struggling to provide quality customer service due to a lack of employees. The temptation for many is to settle on anyone with a pulse. But to conduct business as before and provide quality service to your…
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